Here at RapidRadioCodes we pride ourselves on our excellent user experience and solid customer service, so if you had trouble using the site for what you wanted, or you've come across a nasty bug that needs to be fixed, we'd love to hear from you. We're so serious about this that if you experience a serious bug while using the site and contact us with information about it, we will refund you the cost of your radio code.
If you're just looking for some answers, try taking a look at our main Frequently Asked Questions to see if we've already answered it, or at our manufacturer-specific FAQs on each manufacturer decoder page. If after looking at these FAQs you still have a question that we haven't answered, you can get in touch with us by clicking the link below to send us an email. Unlike other radio code sites who outsource their support to developing countries to save on costs, our customer service team are UK-based and speak clear English, helping you get back into your radio as fast as possible.
Contact Email: [email protected]
Customer Support Hours: 9am - 12am GMT, 7 days a week
If you're contacting us because one of our instantly generated radio codes didn't work for you, remember to attach a picture of your radio's serial number - taken either from the radio's display or sticker label - as well as letting us know the make and model year of your car (eg. a 2022 Ford Focus). These details will help us get to the bottom of your incorrect radio code much faster.
